Thursday 26-06-2025 - 09:00

 

LUSU Advice Service have published their new Impact Report for 2025, highlighting some of the key work they do to provide support to students. 

 

 

At Lancaster University Students’ Union, we’re here for our students. From representing you via our Full-Time Officers and other student leaders, to supporting your societies and clubs, our goal is always to make sure you get the most out of your university experience. 

And our Advice Service is no different. 

Whatever the issue, the LUSU Advice Service is here to help you. We offer a free, impartial service that is completely independent from the University, and our fully trained advisors are here to help you navigate whatever situation you are going through. From housing issues to hate crime and from academic appeals to complaints, we are ready to fight your corner and to make sure you have the support you need to thrive at Lancaster. 

To highlight some of this crucial work, the service has published a new Impact Report for 2025: 

 

‘Everyone encounters challenges in life that can feel complex or overwhelming.

At Lancaster University Students’ Union, we believe no student should have to navigate these difficulties without access to high-quality, independent advice. When we say we’re here for everyone, we mean it. Students trust us because we are impartial and entirely independent.

Our Advice Service provides free, confidential support online, over the phone, and in person. No other service within the university context interacts with as many students facing such a wide range of issues, giving us a unique perspective on the challenges they experience. With the right evidence, we can advocate for change, helping institutions, from the University to local authorities, improve the student experience.

Our mission is simple: to equip students with the knowledge and confidence they need to move forwards, no matter who they are or what they’re facing.
This impact report highlights the work of the Students’ Union’s advice and advocacy service.’

Wellbeing Officer - Ella Smith

 

‘Advice is an important and core service of Lancaster University Students’ Union. It’s been a year of breaking records in terms of students accessing the service, demonstrating that there’s never been a demand for advice greater than now. As a service we remain committed to providing independent, impartial, high-quality advice to students at Lancaster University.’

Advice Service Manager - Vicki Greenwood 

 

Read the report here.