Drink vouchers can be exchanged at the bar for a single spirit & mixer (excluding RedBull), bottle of VK or house beer or soft drink only.
Drink vouchers cannot be exchanged for premium spirits, including premium gins, or premium bottles of beer/cider/hooch.
Only one card to be used per customer per transaction
Bar staff reserve the right to not serve customers they deem to be intoxicated or aggressive
Shot vouchers can only be exchanged for corkys or equivalent shot
Shot vouchers cannot not be exchanged for any other shot or spirit
If the drink or shot voucher has been validated with a date, the voucher cannot be used after this date
Certain vouchers may only be redeemed on certain nights, this will be stated on the voucher itself
Vouchers remain the property of the Sugarhouse and can be confiscated if they are misused
All decisions made by the management are final, management retain the right to cancel this promotion at any time without giving reason and without notifying customers in advance.
The vouchers cannot be exchanged for cash or credit in the premises
Vouchers may only be used once and will be retained by the bar staff to validate the sale.
Please enjoy responsibly
Lost & Found can be found at the main bar whilst we are open.
If you have lost an item whilst at Sugarhouse give us a call on 01524 63508 (please note that due to our varied working hours we are not always available to answer the phone), or fill out our lost property form here, and we’ll do out best to locate it for you.
Please be aware that you may need to prove that an item does indeed belong to you.
We keep items at the Sugarhouse for a maximum of a week, every Tuesday we take all lost property up to the Students Union Office on Lancaster Campus 01524 593765.
Sadly we do not keep lost bank cards for security reasons.
Should issues arrive regarding the guest list please email email@example.com where a member of our staff will be able to process your problem.